We make your service profitable!
Evatic has extensive experience in several industries such as copy & print, vending, real estate management, industrial tools, and catering & restaurants. We bring our experience and best practices from these industries into new implementations of Evatic, helping customers to further improve their processes, their customer service - and by this their own profitability from service operations.
Seamless workflow with Evatic:
A service task is reported by telephone, e-mail, M2M or web
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| The task is recorded in Evatic and an available technician is localized
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| The technician receives the work order on his phone |
| Upon completion a full report is returned to the system
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| Profitability analysis are available at all levels
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Evatic as a part of your systems portfolio
A service management system is almost always used in synergy with advanced ERP systems, legacy systems or with real-time integrated with the serviced units. Evatic has long experience with such integrations. We can exchange data with your Exchange Server, with your ERP-system, build cross-border database integrations - anything you need.
See our integration section for more information.