The new Evatic version offers new functionality, better usability and brand new products.
Some highlights:
A PDF converter is now available in all modules where documents can be added, making it easy to convert PDF files from MS Word and Excel documents. This functionality has also been added to the e-mail window, where you can choose to convert an attached document to a PDF file directly.
Evatic Map has recently been re-launched and is now integrated with
Google Maps.
Evatic Map is an extension of the project overview in Evatic Service, and the solution gives the user a visual representation reported service jobs and the company’s service technicians - represented by symbols in the map. The scalable maps provide the service coordinator with a complete list of reported service jobs, and the jobs are easily assigned to the nearest service technician by
drag and drop.
Our well known product Evatic Mobile is now available as a browser based solution supporting the browser on Smartphones which apply Safari and Chrome. This also means that Evatic Mobile can run on
iPhone and
iPad.
Fast growing markets in the Asia Pacific region led Evatic to open a Asia regional office in Singapore last year.
The new office, which now includes functions such as sales, marketing and technical support, meets new and existing clients with more than 20 years of professional service management experience. Evatic's aim is to ensure that their clients can deliver excellent service at a lower cost.
Evatic has recently hired René Musch from the Netherlands to be in charge of the new Benelux Branch of Evatic.
René has been working in the industry for years, and he will be responsible for setting up our sales organisation in the Benelux countries. We are looking forward to gaining a greater presence in this region in the near future.
Konica Minolta Business Solutions (S) Pte Ltd has recently decided to use Evatic Service management system with mobile solutions for field service technicians.
Konica Minolta Business Solutions (S) Pte Ltd is a leader in imaging and networking technologies from the desktop to the print shop. Unparalleled advances in security, print quality and network integration are brought together through a range of multi-functional products. The company offers a variety of SLAs to their customers, serviced by their own dedicated team of field service technicians. Konica Minolta operates all over Singapore, including a lot of installations at one of the world’s most busy airport, Changi airport in Singapore.
Sharp Sofeb - Sharp’s French operations - has recently decided to use
Evatic’s Mobile solution for Android – EMA. This will greatly reduce the paper flow in the service department as receiving and reporting work orders now will be handled automatically by the EMA solution.
Is your Service Department profitable? How much money could you be saving by using a mobile service management solution?
Find out today! Try our free online audit!
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Our SupportWeb solution is now available on our website.
Here you may register your support case online and follow the status of the task from registration to solution.
Please contact the support department at
support@evatic.com to get your username and password.
Go to
SupportWeb
The new version contains some news, changes and improvements.
PartnerWeb is among other things released with a new look, and is now compatible with all the major browsers. There is also new functionality for meter readings in the CustomerWeb, and
EMA (Evatic Mobile for Android™ can now generate checklists which automatically are converted to documents files for easy e-mail attachements.
Please read more about Evaitc 3.6 in the
release notes.
Evatic has recently opened a new office in Asia - Evatic Singapore Pte Ltd.
The Singapore office will serve the Asian market and thus function as our Asian HQ.
One of the leaders in the field of industrial kitchen technology in Germany – Citti GV-Partner Groβhandel GmbH & Co. KG – has recently decided to use Evatic for their service management. The company’s headquarter is in Kiel with 6 service centres around the country.
Evatic has recently signed a contract with
CBS – Xerox in Algeria.
- with news, changes and improvements!
Read more ...
We have added two new views of today’s project list in EMA. You may now select to view your projects by month or week, where the projects will be displayed in a calendar instead of just a list.
Evatic has recently signed two larger contracts in the Midle East -
TechnoLine, which is one the leading suppliers of office equipment in Syria, and
Corporate Connection in Dubai, which operates in the same business.
Evatic decided to begin developing Evatic Mobile for Android telephones in the spring of 2009. In retrospect this has proven to be a very wise decision that our customers now may take full benefit of.
Evatic Mobile as App for Android™ is launched, making
Evatic Mobile more user friendly than ever before. Lose the PDA pen and
register work time and goods by the touch of your fingertips.
Based on ITIL and the principals for quality control in the IT
industry, Evatic takes problem solving one step further. The Problem
Management Module aims to reduce the impact that various problems may
create for a company. The module plays a central role in finding and
improving sustainable solutions to problems and preventing problems from
reoccurring.
We are proud to announce that YIT has chosen Evatic as their service management software solution in Norway. YIT is a nationwide subsidiary of Finnish YIT Group and has more than 3.200 employees in Norway.